Refund Policy

At Payd, we strive to ensure your satisfaction with our services. In the event that you are not entirely satisfied with your purchase, we have formulated the following refund policy to address your concerns:

  1. Refund Eligibility:
  • Refunds may be requested for specific services or transactions conducted through the Payd platform.
  • To be eligible for a refund, the request must be made within 3 business days from the date of the transaction.

 

  1. Non-Refundable Items:
  • Certain services or transactions may not be eligible for refunds. These include, but are not limited to:
  • Fees associated with processing payments.
  • Charges incurred for additional services beyond the initial transaction.
  • Please review the terms and conditions of your transaction for specific details regarding refund eligibility.
  1. Refund Process:
  • To request a refund, please contact our customer support team.
  • Provide relevant transaction details, including the transaction ID, date of transaction, and reason for requesting a refund.
  • Our customer support team will review your request and respond to you within 3 business days.
  1. Refund Approval:
  • Refunds are subject to approval by Payd’s customer support team.
  • Approved refunds will be processed using the original method of payment.
  • Please note that processing times for refunds may vary depending on your financial institution.
  1. Refund Disputes:
  • If you believe that your refund request has been unfairly denied or if you encounter any issues during the refund process, please reach out to our customer support team for further assistance.
  • We are committed to resolving refund disputes promptly and fairly to ensure your satisfaction.
  1. Policy Updates:
  • Payd reserves the right to update or modify this refund policy at any time without prior notice.
  • Any changes to the refund policy will be effective immediately upon posting on our website.

 

By using the Payd platform and conducting transactions through our services, you agree to adhere to the terms and conditions outlined in this refund policy.

If you have any questions or require further clarification regarding our refund policy, please do not hesitate to contact us.